Kano Model Calculator
Evaluate customer preferences for product features using the Kano Model framework.
Tutorial
How to Use
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1
List Features
Add the key product features you want to evaluate.
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2
Functional Survey
Select how you would feel if the feature is present.
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3
Dysfunctional Survey
Select how you would feel if the feature is absent.
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4
Categorization
The tool automatically classifies each feature into Kano categories.
Use Cases
Use Cases
Feature Refinement
"Identify 'Must-be' features that are required for basic satisfaction."
Delighter Identification
"Find 'Attractive' features that can delight customers without being expected."
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